Have you snapped into “continuous improvement mode” yet?
As you’ve probably learned by now, digital transformation isn’t a big one-and-done initiative that you invest in, accomplish, and call it a day. If you take that approach instead of seeking continuous improvement, you’re in store for another big modernization project some years down the line. That is if your business isn’t pushed aside by more agile competitors first.
That’s the harsh reality in today’s constantly evolving tech landscape. But the good news is that we now have access to technology that makes continuous process improvement realistic even for the most stretched-thin teams around: Low-code technology.
Low-code platforms let you quickly develop and deploy business applications. And with their user-friendly drag-and-drop controls, these platforms are accessible even to employees with limited coding experience. No need to delay your process improvement idea until your resident coding expert has the bandwidth. As a result, your solution can easily evolve with your changing needs, allowing it to operate at its highest potential indefinitely.
Ready to start your technology investments on the path to staying top of the line? Let’s dive into the five crucial steps to get started with low-code technology.
5 Steps to Achieve Continuous Process Improvement with Low-Code Technology
Step 1: Identify the Right Platform
When it comes to picking the right low-code technology for you, it’s best to make a content services platform your foundation. Content services platforms act as your business’ ultimate toolkit with capabilities like capture, case management, content management, reporting and analytics, retention and records management, and more. If you don’t have a content services platform yet, go for one that offers low-code technology natively, like OnBase. Having your low-code capabilities native to your content services platform offers multiple advantages:
- You gain rapid application delivery with little need for custom coding or scripting.
- It’s faster to set up since it’s built specifically for your solution – no need for tricky integrations.
- Collaboration will be seamless, and your applications will operate more smoothly and effectively.
Another requirement you won’t want to miss: integration capabilities. Look for a solution with integration accelerators, ready-made building blocks, and click-and-configure components.
Step 2: Put Your Data to Work
Speaking of integration capabilities, many organizations that adopt digital transformation and seek more solutions end up with a stack of technologies too tall to manage effectively. Early signs of this issue include IT sprawl and a variety of disconnected systems, and they can harm business performance and cost a lot. And adding insult to injury, they can significantly compromise your data’s power.
But when you bring low-code technology with secure integration capabilities into the picture, you can easily bring in data from various sources across your enterprise. As a result, this technology lets you avoid damaging your bottom line, data power, and business performance, plus gain benefits like:
- A complete view of all your information in a single centralized location.
- Make smarter decisions using the data you can finally easily access.
- Users can access your system in new ways, like self-service portals and mobile devices.
- Audits and compliance become easier.
- You can improve the customer experience.
- Eliminate disparate, disconnected systems and IT sprawl.
- Save time for staff who previously had to swivel between different systems regularly.
- Give secure access to users to the processes they need, when they need them.
Step 3: Inspire Your Users to Start Solving Problems
Nobody knows your processes like the employees who interact with them every day. And since they’re so familiar with them, there’s a good chance they already have ideas for how to make them better. Thanks to low-code technology’s ability to democratize app development, they can finally act on those ideas and innovate.
To get them started, you’ll have to put a training program into place, but you can rest easy knowing that the learning curve is far from steep thanks to the tool’s user-friendly capabilities like drag-and-drop functionality. And don’t forget to explain the why behind this new tool and precisely how it will help make each employee’s life better.
Once your staff start using your new tools, your organization can officially enter continuous improvement mode, allowing you to respond to market demands as they arrive and keep your processes in perpetual tip top shape.
Step 4: Reduce the Strain on Your IT Department
Since business users can now build and adjust workflow, augment interfaces, and problem solve regardless of whether or not they’re adept at coding, the IT team unlocks valuable time. This means your talented IT experts can focus on strategic work and platform-level projects, such as foundational development, enterprise architecture and other essential initiatives that have a massive impact on your organization’s data security, system performance, bottom line, and more.
Step 5: Keep Solutions Agile and Strong
In today’s fast-paced business environment, agility is paramount. But now that you’ve embraced low-code platforms and your IT team is tackling projects they’ve never had time for before, you’re finally on the road to keeping your solutions agile and strong. As new needs or market trends pop up, you’ll be able to capture them immediately – long before your slower to evolve counterparts. And that’s huge, because this ongoing adaptability is crucial for maintaining competitive edge and ensuring that your digital tools keep pace with your business strategy.
Enter Continuous Improvement Mode Now
Low-code technology isn’t just a tool; it’s a catalyst for change. By following these five steps, you can unlock the potential of low-code to achieve your business objectives faster and more efficiently than ever before. Whether you’re looking to streamline operations, enhance customer experiences, or innovate new solutions, low-code technology provides the flexibility, speed, and power you need.
SUNY Cortland’s Top 3 OnBase Low-Code Application Use Cases
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