A mismatch error can occur if you upgrade OnBase without cleaning up the old ActiveX controls and DLLs that get installed on the client machines. Though the error appears to list the path to the offending file(s), it doesn’t always mean what it says.

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About Jennifer

Jennifer (aka Pixie) has over 30 years of experience in the Information Technology field, which includes 13+ years of Systems Administration, 16+ years of developing and implementing technical documentation and training, and 14+ years of supporting OnBase. She has extensive experience with OnBase, SQL, and a firm foundation in computer science. Despite this, she considers herself a well-adjusted nerd with hobbies including gardening (poorly), archery, and knitting in public.

Jennifer Siegel
Jennifer Siegel
Jan 14, 2013
OnBase Tips & Common Fixes
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